Restaurant Insurance

Each business has it's own individual insurance needs and Restaurants are a good example.

There are many factors to consider together with  important information that must be disclosed.
For example:  Do you have frying equipment? Do you provide entertainment? Do you have a bar
for use by the general public? Do you have a children's play area? Do you provide a takeaway service?
The above is not an exhaustive list but simply a prompt to get ones mind thinking about what you need to consider to ensure that you will be properly insured.

At Advance Insurance we have tailor made policies for Restaurants.

Many online quote systems will only ask for your required sums insured and details of the security
before providing you with a premium indication. This may leave you exposed if an Insurer is not aware
of the full facts.

Call Advance today to discuss your full requirements

Ricky Marshall or David Mann 01249 463206 or Email: ricky.marshall@advanceinsurance.co.uk
                                                                                      david.mann@advanceinsurance.co.uk

Office Insurance

Do you require Office Insurance?

Advance Insurance can offer independent expert advice to ensure you get the protection you require.

Below is a list of items commonly covered together with items that can be optional :

Tenants Improvements

General Contents

Office Based Computers

Portable Computers

Specialist Equipment

Business Interruption

Public & Employers' Liability

Money Cover

Terrorism (optional)

Personal Accident cover (optional)

Fidelity Insurance (optional)

For more information please contact Ricky Marshall on 01249 463206

www.advance-commercial.co.uk

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Employers Liability Tracing Office (ELTO) and Employer Reference Numbers (ERN)

Employers Liability (EL) insurance was made compulsory under the Employers’ Liability (Compulsory Insurance) Act 1969. It effectively means that most employers need to purchase EL insurance in order to trade legally.

EL insurance enables employers to meet the cost of compensation should an employee suffer illness or injury related to the work they do, whether this occurs on or off-site.

Many business owners may be wondering why they have been asked to supply their broker/insurer with their ERN (Employer Reference Number) upon inception of a new policy, or renewal of an existing policy, which incorporates EL cover. The ERN number is passed by the broker/insurer to the Employers’ Liability Tracing Office (ELTO)

ELTO is an independent industry body comprising members who are EL insurers and is a proactive move by the insurance industry to meet its obligations to help those who have suffered injury or disease in the workplace identify the relevant insurer quickly and efficiently. Some injuries or illnesses can take many years to manifest themselves, so this is especially relevant where a company has ceased trading or there is no immediately obvious point of contact to advise of the insurer for a specific cover period.

At the heart of this process is a centralised database – the Employers’ Liability Database (ELD). Claimants, claimant lawyers, employers, brokers, insurers and defendant lawyers can use the search facility where there is a specific claim in question.

There are very few ERN exceptions.

In all cases where PAYE is operated, an ERN is allocated to the employer and the ERN applies to all

UK businesses employing one or more people.

A minority of employers do not have an ERN, including those that:

• Pay all employees below the Lower Earnings Limit, none of the employees has another job, and none of the employees is in receipt of a state or occupational pension or other employee benefits, or;

• Are registered in the Isle of Man, or the Channel Islands (these have no tax presence in the UK).

The ERN is found on many documents including P45, P60, P45, P60, P11/D and many payslips.

ERNs will normally begin with three numbers (representing the tax office whose catchment area the employer falls into) followed by a forward slash and then a combination of letters and numbers. e.g. 083/WY12345.

If you are insured through Advance Insurance Agencies Ltd (AIA) and you haven’t yet supplied your ERN number to us, please call 01249 463206 to do so.

For more information on the services AIA provide, please visit www.advanceinsurance.co.uk

Landowners Liability

Advance Insurance have many markets for Landlord Policies and can usually find a policy to suit most peoples needs when it comes to insuring their properties.

One policy which people can sometimes overlook is landowners liability which would provide public liability cover for just a piece of land on its own. This might be a field, a car park (even with garages), residents associations, a private road etc. Landowners may be held liable for any injured party or damaged property, including any associated legal costs, where the loss occurs on their land - even if the claimant does not have permission to be there.

We have access to several insurers who can provide this type of cover and cover can be granted for as little as £150 per year.

For more information or if you would like a quote, please contact Advance Insurance on 01249 463206 or visit our website www.advanceinsurance.co.uk

Claims Handling Service

Arguably the most important role of an Insurance policy is for it to provide peace of mind and act as a safety net to ensure a company can continue to trade following a large, potentially catastrophic claim.

But what is required from a business owner (or delegated member of staff) following such a claim and how much of their time could potentially be taken up throughout the claims process?

Time would be taken in preparing a claim, speaking to insurers, arranging site visits, arranging building works and negotiating settlements or interim payments with insurers. All this whilst also trying to keep the business running perhaps from alternative premises or other temporary arrangements.

For a relatively small sum, based on the company turnover and wageroll figures, we can provide you with a policy, to sit alongside your main insurance policy, which provides you with a loss adjuster to work on your behalf following an insured material damage claim (Fire, flood etc) which is likely to amount to more than £5,000. Upon notification you will have a loss adjuster on site within 24 hours who will deal with assessment, submission, negotiation and administration of your claim for you. They will also arrange examination of the damage to the the premises by engineers, architects, surveyors or contractors. It's basically designed to help take the stress out of the claim for the company owner whilst enabling them to concentrate in making alternative arrangements for the running of their business.

If you would like more information on this product or would like a quote, please contact us on 01249 463206 or visit our website www.advanceinsurance.co.uk

Winter Weather Advice

So according to various reports in the media, we are in for a bitter winter this year and maybe even record levels of snowfall in November!!

With this in mind, property owners should take some appropriate steps in order to mitigate any potential exposures to claims that the cold weather can bring.

The main risk faced by homeowners by freezing weather is burst pipes.
Water freezes within the pipes, expands, splits the pipe and causes water to escape when the ice thaws.

There are some simple and inexpensive checks and changes you can make to your property to help avoid a loss.

• Ensure your pipes and tanks are well lagged
• If the property is unoccupied you can either drain the water system or, if it is thermostatically controlled, the heating system should be left to operate at a minimum temperature of 15 degrees celcius.
• If you have a gravity fed water system (water tank in the loft), the loft can often get cold due to the loft insulation preventing the warmth from coming through from below. If the property is unoccupied it is best to get this drained. Alternatively, if it is being used to heat the property, you could leave the loft hatch open to ensure some warm air enters the loft.

One thing to note if you do have an unoccupied property is that you may not be covered for burst pipes or escape of water. Check your policy schedule carefully to see which perils you are covered against. Incidentally, we offer unoccupied property policies that can cover all perils including burst pipes and escape of water.

For more information, please contact our Commercial team on 01249 463206 or visit www.advanceinsurance.co.uk

Landlord Policies

Advance Insurance have many Landlord schemes available to us which can cover a wide range of properties including:

·          Residential

·          Commercial

·          Unoccupied Residential

·          Unoccupied Commercial

·          Unoccupied Mixed Residential and Commercial

·          Part occupied mixed Residential and Commercial

With our unoccupied property schemes we can offer various levels of cover from standard FLEEA (Fire, Lightning, Earthquake, Explosion and aircraft only) to full perils.

We can also look at "non-standard" properties e.g long-term unoccupied, previous subsidence issues, adverse claims, structural alterations etc.

Remember, if you have a property which you have purchased with the intention to let it out, this will have to be insured as unoccupied until a tenancy agreement is signed. Similarly, properties that are going through probate which were formally owner occupied are likely to have to be insured as unoccupied if they are pending sale or waiting to be let.

For more information or advice on which policy is best for you, please call our commercial department on 01249 463206.

For more information on what Advance Insurance do, please see our website www.advanceinsurance.co.uk

Commercial Combined Insurance

At Advance Insurance we have competitive rates with quality covers available for your Business Combined Insurance requirements.


A business insurance policy that can be tailored to meet all the risks associated with the running of your business - from the processes you use and the premises where you work right through to the goods you buy, sell or store.

Depending on the nature of your business, it protects against:

The loss of, or damage to buildings, contents, machinery and equipment.

Liability claims from third parties and employees.

Mechanical Breakdown that disrupts production.

The loss of, or damage to goods in transit.

The costs of implementing a product recall.

Fidelity.

Business Interruption/Loss of Profit

Legal Protection


For further information or to receive a quotation please contact our office on 01249 463206.

An estimated 200,000+ companies across the UK do not have any insurance cover.

A survey by LV Broker has reported that one in 20 small businesses are not protected or don't have public liability insurance, while more than 350,000 have no employers' liability insurance and are in danger of being fined £2,500 a day. 

Businesses who have employees or use labour-only subcontractors must have employers' liability insurance or face being sanctioned by the Health and Safety Executive.

According to LV's claims data, there has been an increase in EL claims against employers.

LV stated that ‘slips and trips' liability now makes up the largest proportion of claims after theft and damage caused by leaks, storms and accidental damage.

The research also revealed that 16% of office-based businesses and 10% of residential property landlords have no cover in place.

To discuss your business' insurance needs, please contact our commercial office on 01249 463206.

Employers Liability and what is classed as an "Employee"

There is a very (understandable) common misconception within the building / tradesman industry with regards to who is classed as an employee in the eyes of the insurers and the law.

There are 4 types of people who could be appointed by a main contractor and I will explain your obligation toward them if you are the main contractor:

Direct Employees
Labour only Subcontractors
Bona-fide Subcontractors
Volunteers/Work Experience

Direct Employees:
These are people directly employed by the main contractor who work for them on a permanent basis. Obviously the main contractor is obliged by law to provide Employers Liability cover for these people.

Labour only Subcontractors (LOSC):
This is one where most contractors get it wrong. These are people who are subcontracted in by the main contractor (as an extra pair of hands) to help the main contractor with the day to day tasks in the contract. These people will usually be working under the main contractors instruction and will be using the main contractors materials. Regardless of if the LOSC is self employed themselves or not and has their own Public Liability policy, the main contractor will still need to cover them as an employee.

To give an example:
A self employed window fitter (John) wins a job to install a large skylight. The nature of the job requires him to contract in his friend (Dave, who is also a self employed window fitter) to help with the installation. Dave will be working under Johns instruction and will also be using Johns materials. As such John will need employers liability to cover Dave in the event that he instructs him to do something that causes him injury.

Bona-fide Subcontractors:
These are people who are contracted in to perform a task that the main contractor wouldn't do themselves. They will not work under any instruction from the main contractor and will use their own materials.
E.g A builder is building an extension on their clients home, he may subcontract work to an electrician to wire the extension up as the builder does not do electrical work themselves. The electrician will price and invoice the job to the main contractor as though the main contractor was a normal client, will not work under any instruction and will use their own materials.

Bona-fide Subcontractors do not need to be covered as employees. It is the main contractors responsibility to ensure that any BFSC they use has their own Public Liability policy in force though.

Volunteers / Work experience
People appointed by the main contractor doing unpaid voluntary work or work experience need to be covered as employees.

These are a general guideline and are under the assumption that the main contractor appoints and pays the 4 categories above. It can be a bit more complicated if the client starts appointing multiple tradesmen themselves.
In any case it is always best to speak to your insurance advisor to ensure you are adequately covered.
For more information on what Advance Insurance do, please see our website www.advanceinsurance.co.uk

Property Owners Average Condition

Anyone who owns and wishes to insure a property; beit their own home, a let property or a commercial premises will be asked by their Broker / Insurer the amount of cover they require for the Buildings. The figure given should represent the rebuild value of the property but should also take in to account other factors such as: debris removal, architects, surveyors, consultants, legal fees and VAT and any additional cost of complying with government or local authority requirements.

A lot of the time people will estimate it themselves to be around 60 - 80% of the market value of the property as the market value also takes in to account the land on which the property is built. This may not always be sufficient though depending on where the property is located, its age, ease of access, construction and if the property is grade listed.

On pretty much every insurance policy which incorporates cover for buildings, there will be a condition within the wording of the policy called the "Average Condition". This condition would come in to force where a property owner makes a claim but has not insured their property for a sufficient amount.
It is the property owners responsibility to ensure that they provide the correct value at the time they take insurance out on their property. There are several ways to get an accurate idea of what the rebuild value should be below but if in doubt it is always best to overestimate it (even though it may mean you pay slightly more on your insurance premium).

Gross underinsurance could potentially have quite a disasterous effect on the property owner if the Average condition is applied. The payment made by the insurer would be calculated using the following formula:

(Sum insured / true value at inception) x loss

To put this in monetary terms:

Let's say you own a property and insure it for £300,000 and then suffer an insured £110,000 fire loss, but at the time of the loss the insurers have calculated the building to be valued (rebuild) at £340,000, the insurers would pay (300,000 / 340,000) x 110,000 = £97,059.
This means the property owner would be left to pay the shortfall of £12,941 themselves to get their property fully reinstated where the extra £40,000 cover at inception may have typically cost about an additional £40.

There are several ways to get an accurate rebuild figure for your property. Your mortgage company may give you a figure, you could have a surveyor visit your premises to provide one or there are some online facilities such as the one on the Association of British Insurers (ABI) website.

For more information on what Advance Insurance do, please see our website www.advanceinsurance.co.uk

Insurers updating their Flood Areas

Check your Flood excess!

With the increasing instances in flooding from prolonged spells of rain and flash flooding from short heavy downpours, we have noticed a lot of mainstream insurers have been re-categorizing a lot of addresses as being in "an area at risk of flood".
Insurers have been investing heavily in updated and comprehensive flood mapping systems in order to properly manage their exposure when it comes to acts of nature. The systems provide information on worst case scenarios ranging from the areas "at risk of flooding" due to rivers breaking their banks to the types of soil in particular areas which may effect surface water run-off and cause flash floods. Some of the systems are apparently accurate to within 5 square metres.
The important thing to note here is that you don't necessarily need to live near a natural watercourse to be deemed to be in an area at risk of flood.

If your existing insurer now deems your property to be in a flood risk area, it may effect your policy in the following ways at renewal depending on how severe a risk they rate you to be:

1. They may not offer renewal terms
2. They may exclude Flood cover
3. They may heavily increase your premium
4. They may increase your policy excess for Flood (up to as much as £10,000!)
5. They may do more than one of points 2, 3 and 4.

At renewal, the insurers are supposed to highlight any significant changes to your policy but this can be a single line on a page of writing so could be easily overlooked.

The point I'm trying to make is, when you get your renewal through for your home, let property, business premises etc, even if it's just a contents policy, it's always a good idea to double check the perils you are covered against and the corresponding policy excess for each one.
For more information on what Advance Insurance do, please see our website www.advanceinsurance.co.uk

Contractors Insurance - Contract Works Extension

A long one (sorry) but worth reading...

Companies who are in the building / construction industry, particularly those extending existing properties or building new ones, must consider all of their options when it comes to insurance. There are many circumstances which you may overlook and potential for huge gaps in cover.

Your legal requirement is to protect your Employees and Labour Only Sub Contractors with Employers Liability cover. This cover pretty much always comes with Public Liability cover to protect you against claims for damage to third parties and third party property.
This is as far as a lot of contractors go in terms of insurance as it ticks the box on the legal side and provides your client with the piece of mind that you have Public Liability in force to protect them and their property.

So, if you're building a £60,000 extension to the side of a property and have spent £50,000 so far in labour and materials to get it a good deal of the way to being finished, what would happen if there was a fire in the property or a storm (or any other standard insurable hazard) and the entire extension came tumbling down? Who's legally liable to pay for this? The client? No! The client's home insurers? No! The client's insurer will not cover the additional structure until the works have been completed on it.

This would leave it down to the main contractor to pay the £50,000 to get it back to the point it was at prior to the loss.

There is an extension to your contractors policy that you can purchase that will cover this, and indeed any contract you do, provided any individual contract doesn't exceed the maximum value and duration you declare at the start of the policy. Also, generally speaking, you would need to arrange this before a contract begins. The extension is called Contract Works cover, which is one of 3 main parts to an extension known as Contractors All Risks (the other two being Own Plant Cover and Hired In Plant Cover). Different insurers offer varying limits of contract value and duration and we have access to insurers with schemes set up for this type of policy.

For more advice, information or to obtain a quotation, please either call Ricky Marshall on 01249 463206
or email your contact details and a convenient time to ricky.marshall@advanceinsurance.co.uk and I'll call you back.
For more information on what Advance Insurance do, please see our website www.advanceinsurance.co.uk

Directors & Officers Liability

The duties and responsibilities of Co. Directors have increased

through legislation during the last number of years. In addition society has become

much more litigious.

As a Director, your personal assets may be at risk if you do not have this cover in operation.

Typical Directors & Officers policies will include the following;

Employment Practice Liability (includes discrimination & harassment).

Legislative breaches, e.g. Health & Safety, Data Protection and many others

Alleged financial mismanagement

Libel or Slander claims

Claims are on the increase and can come from many angles such as;

Shareholders, Employees, Customers, Creditors, Regulators, Other Directors , Suppliers etc.

This cover is not only vital but inexpensive!

For more information or to obtain a quotation, please either call David Mann on 01249 463206

or email the following information todavid.mann@advanceinsurance.co.uk

Company Number

Annual Turnover/Income (as stated in the latest filed accounts or as projected if no accounts have yet been filed)

Business Activity